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CSD Staff Attend Deaf Seniors Conference

 CSD was a proud sponsor of the Deaf Seniors of America (DSA) Conference which was held at Renaissance Resort in Orlando, Florida April 9-15. Approximately 2,200 people from all over the country attended.

CSD donated interpreting services performed by Deanna Fischer, Brenda Bebeau, Carrie Wilbert and Sandy Perreault. CSD representatives promoted CSD products and services including Camp Lakodia, SIGNews and the Public Access Videophone.

Frank Turk led a workshop on CSD and shared updates on CSD. Rick Postl spoke about the DSA and CSD partnership of national resources to increase the availability of health literacy programming and other initiatives. The ASL diabetes DVD, developed collaboratively between DSA and CSD, was shown throughout the conference.

DSA patrons stopped by CSD’s booth throughout the week of the conference to get more information on CSD’s products and services. They also signed up for door prize drawings of portable DVD players. The lucky winners were Norman Larson Jr. of South Dakota and Fredric Levenson of New York. Overall, the conference was a wonderful chance to interact with customers, meet new faces and make new friends.

CSD of Oklahoma Adds Tobacco/Community Specialist

CSD of Oklahoma recently added Jimmy Mitchell as the new Tobacco Prevention Community Specialist to provide assistance to anyone with hearing loss who uses tobacco in any form — either smoking or chewing.

Mitchell’s main job is to assist clients interested in quitting or reducing tobacco use. The treatment plan includes several options such as counseling, anti-smoking pills, patches, buddy support groups and possibly mirror the 12-step plan that Alcohol Anonymous uses for treatment.

Mitchell will travel throughout Oklahoma to various deaf clubs and schools with deaf programs. He will present on the dangers of tobacco use and promote the upcoming program.

A graduate of East Central University in Ada, Ok., Mitchell graduated with a vocational rehabilitation degree, with a minor in deaf studies. He can be reached through the CSD of Oklahoma office at (866) 845-7445 (voice/TTY), (918) 835-7445 (voice/TTY), or by videophone at CSDTULSA.TV.

Get To Know CSD of Texas

In 1995, the first office CSD opened in Texas was a statewide telecommunications relay service (TRS) call center in Lubbock. CSD later expanded its services providing communication programs and services in six locations: Amarillo, Austin, El Paso, Lubbock, San Antonio and Tyler.

In addition to telecommunications relay service, CSD of Texas has regional specialists, and provides video and community-based interpreting services, senior citizens programming, telecommunications equipment distribution and van transportation services.

The Texas Department of Assistive and Rehabilitative Services, Office for Deaf and Hard of Hearing Services (DARS), plays a critical role in CSD’s ability to provide services for Texans who are deaf and hard of hearing through the regional specialist program. Information on CSD of Texas offices is available on the CSD website at

Deaf Advocacy Training Survey

As part of the Deaf Advocacy Training (DAT) project. CSD has launched a national survey and requests your help in completing a survey.

This survey is targeted at deaf, deafblind and hard of hearing individuals who use sign language and sign language interpreters.

Information gathered from survey participants will help CSD to identify effective practices for self-advocacy related to deaf rights and communication access, determine what type of advocacy information should be provided and what would be the most effective means in delivering or teaching this information.

The online survey is now available on the CSD Web site, in both text and in American Sign Language (ASL) by going to and click on “Deaf Advocacy Training Project survey” icon on the top right-hand column.

Camp Lakodia Goes Full Scale

Camp Lakodia is getting ready for another busy summer, with the National Leadership and Literacy Camp (NLLC), basketball camp and football camp. More than 90 campers from 18 different states have registered as of April 30.

The camp has also hosted a Spring Fest and Poker Run on May 19. The proceeds from these events will go to a scholarship fund to help deaf youth campers with financial needs who want to attend the NLLC.

The South Dakota Interpreters Association’s Statewide Interpreter Conference was on May 5.

Camp Lakodia is continually upgrading, recently adding a new pole barn, for storage of camp vehicles, boats and other items. They are also working on getting the 17 acres ready for a big event, Midwest Timberfest for the Deaf, this coming Labor Day weekend. Approximately 300-500 people are expected for this event. For more information, go to

CSD Contact Centers - New CSD Venture

CSD, known for its telecommunications and video centers, now has a for-profit venture known as CSD Contact Centers. Starting as a modestly priced answering service for both voice and TTY customers, it grew with several Fortune 500 clients that demanded full customer service. Spun off from CSD in 2006, it has since then dropped the answering service to focus on large corporate accounts.

      CSD Contact Centers is currently located in downtown Sioux Falls, South Dakota with 160 workstations. Christopher Soukup, Vice President of CSD Contact Centers, anticipates tremendous growth over the next two years. CSD Contact Centers, like all for-profit businesses launched by CSD, returns its profits back to the parent company so that they may be used to support the mission of CSD — providing opportunities and services for the deaf and hard of hearing communities. For more information, go to